Terms for Using Our Services
This is to notify the users of our company that a few systematic cheating rackets are operating on SMS / CALLS platform propagating lottery/prize/unclaimed huge properties etc. This is totally objectionable by the Police Crime Branch as well as against TRAI norms. These messages are under spam and comply for stringent and strict action by the respective departments. All the users are advised to adhere with the instructions and not to promote such activities. Violation of this intimation will automatically invite serious legal action & we will not be responsible for the same & shall share the client information to the respective departments. Sender ID is subject to approval.
If you send SMS / calls via normal gateway, you are 100% liable for any claims raised by NDNC users. To avoid this you can use NDNC Gateway for the same.
Your account may be suspended on violation of any terms and conditions.
By registering with our services you give us permission to send any promotional offers, any updates or any kind of contact material to be delivered on your registered mobile number or email ID.
Force Majeure
We shall have no liability to you for any interruption or delay to access the Site, irrespective of the cause.
Termination / Suspension
We reserve the right to refuse service, restrict, suspend, or terminate your account at any time, in our sole discretion with or without cause, and with or without prior notice for any violation of the Terms of Use. This includes the right to:
- Terminate or suspend your access to the web sites
- Move or remove any product or service available on or through the services
- Deactivate or delete your accounts and all related information and files
- Establish general practices and limits concerning use of this site
Upon such termination or suspension, your right to use our web sites will immediately cease. Once the User's registration or the services are terminated, cancelled or suspended, any data stored on the website may not be retrieved later.
The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian. All prices, unless indicated otherwise, are in Indian Rupees.
You are advised to independently verify the bona fides of any particular User that you choose to deal with on the Website. We accept no liability for any errors or omissions, whether on behalf of itself or its Sellers or third parties.
Any order placed for a product listed at an incorrect price may be cancelled, regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account.
In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to prove otherwise shall be exclusively on the user.
The User agrees to use the services provided by our company, its affiliates, consultants and contracted companies, for lawful purposes only.
The User agrees to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such details are found not to be true (wholly or partly), we have the right in our sole discretion to reject the registration and debar the User from using the Services.
Partial service provided needs to be reported within 10 days of receipt of the service.
For any query, please contact us at support@cosmicinfotech.net.
Messaging & Communication Services
Our messaging and communication platforms operate in compliance with applicable TRAI (Telecom Regulatory Authority of India) regulations. Users must ensure all messages sent via our platform comply with current DLT registration requirements and spam guidelines.
Sender IDs and message templates are subject to approval by the relevant telecom operators.
For any queries regarding pricing or service terms, please contact us at support@cosmicinfotech.net.
Website & Mobile Applications
Information We Collect
We collect the following information from our users. The utilisation of that information is listed below:
We collect your name to personally address you with any news or correspondence.
We collect your mobile number to send a One Time Password (OTP) when you use our application, creating your unique identity on our information database. Your mobile number is solely for verification purposes and we do not carry out any marketing activity without your prior consent.
We utilise your email to send you updates about our products, applications and websites.
We collect information about your location when you use our applications, which helps us offer features like giving you information on HyperVSN devices installed by us. Location can be determined via GPS or IP address.
This location information is solely to show your nearby devices and the content being played on the HyperVSN device installed by us. We do not disclose or propagate your location information to any third-party application or vendors.
For any query, please contact us at support@cosmicinfotech.net.